Why is my Ecobank USSD Code Not Working?

May 7, 2024

Why is my Ecobank USSD Code Not Working? EcoBank provides its clients with an easy method to use USSD (Unstructured Supplementary Service Data) codes to access banking services. You can use your phone to carry out a number of banking operations with these codes. You may, however, occasionally run into problems with your EcoBank USSD code not functioning as intended.

It can be very uncomfortable for users who depend on a bank’s USSD code for account management and other financial services when the USSD breaks down. Customers become more irritated when they are required to access their accounts instantaneously in order to do essential tasks such as transferring funds, paying bills, or verifying balances.

We will look at a few typical causes of this issue in this post and offer fixes to help you resume easy banking. So follow me, remain vigilant, and do not let up!

Table of Contents

EcoBank USSD Codes

EcoBank provides a variety of USSD codes to make it simple and quick for users to perform banking tasks. These codes are intended to be convenient, particularly in situations where you do not have access to a banking app or the internet.
*326# is the EcoBank USSD code. You may check your account balance, send money, purchase airtime, and do a lot of other things with this code.

Why is my Ecobank USSD Code Not Working: Common Reasons

Many things could be at play if you discover that your EcoBank USSD code is not functioning. These are a few typical causes:

Incorrect USSD Code: Errors in the USSD code can cause problems. It is important to type the code exactly, making sure to include any necessary characters like hashtags or asterisks. Make sure the code you are dialing corresponds to the intended transaction by checking it twice. Recall that the EcoBank USSD Code is *326#, and that is how it must be written!
Network Issues: Network stability is necessary for USSD codes to function. The USSD code may not function properly if you are in a place with spotty network coverage or frequent network disruptions. Before using the code, make sure you are connected to a strong network.
Service Downtime: Occasionally, banks have technical problems or undertake maintenance that may impact USSD services. You can run into issues if you try to use the code while it is under maintenance or when there are known technical issues.
Account Limitations: There may occasionally be transaction limits on your account. Your USSD transactions can fail if you go beyond these limits. I hope that you have not blocked the USSD code lately, for whatever reason. To find out if this could be the problem, check your transaction history and account balance. Another simple way to unlock your USSD code is to rapidly contact *326*912# from the phone number associated with your EcoBank account, choose option 3, input your 4-digit USSD code PIN, and confirm the activity. It is possible that your USSD has been blocked.

What to Do When the EcoBank USSD Code is Not Working?

Here are some actions you may take to fix any issues you may be having with your EcoBank USSD code:

Check Network Signal: Prior to utilising the USSD code, make sure your network signal is steady. Consider relocating to a place with a stronger signal if you are at a spot with bad reception.
Verify the USSD Code: Make sure you are dialing the correct USSD code for the particular transaction you wish to complete by checking it twice. Please enter the code exactly as EcoBank has provided.
Check Transaction Limits: Check your account transaction limits to determine whether any restrictions have been achieved. If required, get in touch with EcoBank’s customer service to find out how to raise your transaction limits.
Contact Customer Support: It is advised that you seek help from EcoBank’s customer service if none of the aforementioned solutions work for your problem. They can offer advice, monitor the status of your account, and assist in resolving any technical issues.

EcoBank Customer Support Phone Number & Email Address

To stay informed about any ongoing issues or updates related to EcoBank’s USSD services, consider the following:

Official Website: www.ecobank.com.
Phone Number: 0700 500 0000.
Email Address: ENGContactcentre@ecobank.com.
Visit any of their closest branches to you.

Frequently Asked Questions

How to Download the Ecobank Mobile App on Android

The Ecobank Mobile App is simple and quick to download. To download the Ecobank Mobile App to your Android device, just follow these steps:

Launch the Google Play Store app on your smart phone.
On the search bar, type “EcoBank Mobile App”
Tap or click on install on the right side of the displayed EcoBank Mobile App.
Allow it to install. After installation, the app is all yours to use.

How to Download the Ecobank Mobile App on Apple App Store

Launch the Apple App Store app on your iPhone device.
On the search bar, type “EcoBank Mobile App“
Click on install.
Allow it to install. After installation, the app is all yours to use.

How to Buy Airtel Airtime from EcoBank in 2024 Via USSD code

You only need to dial the EcoBank Recharge Code to use this method, which is by far the simplest to use. To do so, just follow the instructions below: