Why Does Chipper Cash Reject My BVN? Chipper Cash has transformed how individuals in Africa send and receive money. However, some users may experience difficulties while attempting to authenticate their accounts using their BVN (Bank Verification Number).
In this piece, we will look at the most prevalent reasons why Chipper Cash may reject your BVN and offer strategies to address these difficulties.
Why Does Chipper Cash Reject My BVN?
The following are some of the reasons Chipper Cash may reject your BVN:
- Incomplete or Inaccurate Information: One of the most prevalent causes of BVN rejection is providing incomplete or incorrect information during the verification procedure. To avoid problems, ensure that your BVN and other information are correct.
- BVN Verification Failure: BVN verification can fail owing to technical difficulties or anomalies in the BVN database. If Chipper Cash has trouble confirming your BVN, they may reject it temporarily until the problem is fixed.
- Fraudulent Behaviour: Chipper Cash implements strict security procedures to detect and prevent fraudulent behaviour. If they detect fraudulent behaviour related to your BVN or account, they may reject it to protect users and the platform’s integrity.
- It could be a system error or because you signed up for an account incorrectly.
How do I resolve the Chipper Cash Rejecting BVN issue?
Here are some steps you can take to remedy the issue of Chipper Cash rejecting your BVN:
- Double-Check Information: Before submitting your BVN for verification, make sure all of the information you enter is correct and comprehensive.
- Contact Support: If your BVN is refused, please contact Chipper Cash Support for assistance. They can offer advice on how to resolve the problem and may require further information or proof to confirm your identification.
- Stay Vigilant: Be wary of fraudulent activities and avoid sharing your BVN or personal information with unauthorized people.
- Please provide Chipper Cash with the following information: A short video of you saying the final four digits of the BVN/ID you are attempting to verify for the new account.
Frequently Asked Questions (FAQs)
Pending BVN verification
Your BVN will typically be verified within 24-48 business hours. In some cases, verification may take up to 72 hours. Please inform us if the verification process takes longer than the stated number of hours.
Rejected BVN verification
Before resubmitting your BVN, please read this article: Are you having any difficulty verifying your ID document? Learn how to successfully verify your identity (ID) on Chipper Cash
If you are receiving a rejection message, it may be due to a system error or because you initially signed up for an account incorrectly. Please provide us with the following information:
- A short video of you saying the last 4 digits of the BVN/ID you are trying to verify for the new account.
- The Chipper Tag or phone number/email address associated with the account you just signed up for.
You can share all the information above with us via chat or email at support@chippercash.com.
Unable to verify BVN
If you are unable to verify your BVN, please try the following steps:
- Confirm your BVN with your bank.
- Ensure you have the latest version of the app.
- Share a screenshot of the error message you received.
Can I use someone else’s BVN, such as a family member or friend?
- No, this is a personal account and must be verified with your own government-issued BVN. Therefore, you cannot proceed without it.
- Your BVN will typically be verified within 24-48 business hours. In some cases, verification may be delayed by up to 72 hours due to issues we may experience. Please inform us if the verification process takes longer than the stated timeframe.
Can I open Chipper Cash without BVN?
No, you will need BVN to validate your Chipper Cash account. Chipper Cash presently accepts BVN for initial account verification.
Can I have two Chipper Cash accounts?
Chipper Cash allows you to sign up for and verify only one account. Chipper Cash does not support multiple accounts.
Can I change my name on Chipper Cash?
Yes, you can alter your Chipper Cash name as long as your account has been validated and the name you want to change matches the name on the ID document or BVN used to authenticate your account.
How long does it take Chipper Cash to verify BVN?
When you submit your documents, they will be examined within one to two business days.
Is it safe to put your BVN on Chipper Cash?
Yes, it is completely safe to put your BVN on Chipper Cash. Chipper prioritizes security and makes every effort to keep your account and personal information safe.
Your payment information and personal data are encrypted to protect you from unauthorized transactions and to provide a secure environment for sending and receiving cash.
CONCLUSIONS
There are various reasons why Chipper Cash can reject your BVN during the account verification process. Understanding these factors and making proactive efforts to address any concerns can help you have a seamless and hassle-free experience with Chipper Cash.
To address the issue, submit a short video to the Chipper Cash support email with the last four digits of the BVN/ID you are attempting to verify for the new account.
