How to Unblock Zenith Bank Account/ATM Card: In the event of a lost or forgotten card, unblocking your Zenith Bank account or ATM card is essential for a number of reasons, chief among them being the necessity of having quick access to money in an emergency.
First of all, there is a serious security risk associated with a lost or stolen ATM card because someone uninvited might try to use it for fraudulent activities. You can lessen the possibility of unwanted access to your money and shield yourself from any financial losses by quickly deactivating the lost card and unblocking your account.
In addition, crises can strike out of the blue and involve everything from unplanned home repairs to urgent medical costs. Having access to your money in these circumstances is crucial for quickly meeting these pressing needs. Unblocking your account right away will guarantee that you have access to the money you need when you need it, giving you peace of mind in trying times.
Furthermore, swiftly unblocking your account shows responsible and proactive money management. It guarantees that you can continue to handle your banking matters without any interruptions and gives you the ability to keep control over your finances.
Unblocking your ATM card is often a serious matter that requires immediate attention. Finding out that your ATM card has been disabled—for security reasons, perhaps, or because you kept entering the wrong PIN—can be inconvenient.
In the unfortunate event that you misplace your ATM card, there are actions you may take to have it unblocked and stop someone else from using it without authorization. I won’t delve into the specific protocols, but I can provide some general guidance on what to do in this circumstance.
Reasons for Account or ATM Card Blocking
There are several reasons why a Zenith Bank account or ATM card may be blocked:
- Suspected fraudulent activity.
- Lost or stolen card.
- Security breach.
- Overdue payments.
- Incorrect PIN attempts.
How to Unblock Zenith Bank Account/ATM Card
To unblock your Zenith Bank account or ATM card, you typically need to follow these steps:
Visit a Zenith Bank Branch
During business hours, proceed to the Zenith Bank branch that is closest to you. For verification purposes, make sure you bring legitimate identification, such as your driver’s licence, passport, or national ID card.
Approach Customer Service
When you arrive to the branch, tell a bank teller or customer care agent that you need to unblock your ATM card or account.
Provide the necessary information.
Give your card information or account data to the bank person so they may verify it. For the purpose of verifying your identity and ownership of the account or card, they could pose security questions or ask for more proof of identity.
Complete the necessary forms
Forms relating to unblocking an account or card may need to be filled out, depending on the bank’s policies. Work cooperatively with the bank employees and accurately finish any paperwork that is needed.
Wait for Processing
The bank will handle your request to unblock the account or card after receiving the required paperwork. Depending on the cause of the block and the internal processes of the bank, this could take some time.
Receive Confirmation
Once the account or card is successfully unblocked, the bank will provide you with confirmation either verbally or through a notification letter. Make sure to keep any documentation the bank gives you for your records.
Resume Account/Card Usage
You can now carry on making regular purchases with your Zenith Bank account or ATM card since the account or card has been unblocked.
Frequently Asked Question
How to Block Zenith Bank Account/ATM Card Via USSD Code
How to Block Zenith Bank Account/ATM Card is *966*911#, but there are steps you must follow carefully to block your Zenith Bank account.
- Launch the dialer app on your phone.
- Dial *966*911#.
- Enter your account number.
- Enter the phone number linked to your account.
- Reply 1 (continue).
- A message will display, “Debit Transactions successfully stopped on your account.”
NB: This code can be carried or dialled from any number, not just a registered one at Zenith Bank. Also note that blocking your account also means that no activities can be carried out on the account until you visit a Zenith Bank branch to unblock it.
How to Apply for a Zenith Bank ATM Card Online
To get a Zenith Bank ATM card, follow the steps below:
- Launch any browser on your smartphone or PC.
- Visit Zenith Bank internet banking, or preferably click here.
- Fill out the form.
- Make sure to provide all the necessary information.
- Submit when done.
Zenith Bank Cardless Withdrawal Using Biometric (Fingerprints)
ATM fingerprint authentication is a security feature that allows customers to access ATM services using their biometric information, such as fingerprints, instead of traditional PINs or cards.
To use Zenith Bank Cardless Withdrawal or withdraw money from an ATM with fingerprints, follow these steps:
- Visit any Zenith Bank ATM machine.
- Hit on any of the ATM buttons (the ones beside the screen, not the key pad). In most ATM machines, the keypad works, especially on newly modernised ATM machines.
- Select Biometric.
- Key in your Zenith Bank account number.
- Select the transaction type, which should be withdrawal (transfer, withdrawal, etc.).
- Select the desired amount you want to withdraw.
- Place any of your fingers on the fingerprint sensor for at least 5 seconds.
- Hit the proceed button.
- Your cash will be dispensed in a few seconds once the details you provide are accurate and your fingerprint is captured well.
NB: This method only works on ATM machines that have a fingerprint sensor in them or attached to them.
